Beads by the Dozen Customer Service
Where the Customer is King

Welcome to Beads by the Dozen Online Customer Service. Use the menu below to find the information you need. Clicking on a subject line will take you to that page and show you the topic covered there. Do not hesitate to contact our friendly staff with your comments or questions.

• About Beads by the Dozen: information about our services, company history, people directory
• Contact Us: by email, fax, phone or mail
• Customization Services: custom creations and specialty products
• Privacy Policy: how we protect your personal information
• Return Policy: exchanges and how to send back merchandise
• Security: how we protect online ordering
• Shopping Help: finding things, using wish lists, and logging in
• Shipping Policy: shipping options, schedule and tracking orders
• Frequently Asked Questions: common questions
• Store Locator: get directions and store hours for Beads by the Dozen
• Your Account: sign in, view your order history, access and change your password and update info
• Wish List: check items saved for later review
• Wholesale Inquiries: opportunities for qualified retailers and vendors