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Merchandise Returns

In the event that you need to return merchandise, please contact us within 10 days of receipt of your order (call 877.734.9966 or email info@beadsbythedozen.com). We must be notified of your desire to return merchandise. All merchandise must be returned with the original packing materials. All retun orders are subject to a 20% restocking fee and the shipping charge for the refund will be at your cost. We are not able to refund shipping charges. *Applicable for Online Orders Only. Not Applicable for In-Store Purchases.

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